Terms & Conditions of Enrollment
All courses involve attendance at various times and on various dates for varying durations depending on the course option chosen.
It is the student’s responsibility to attend every tutorial. If a student misses any tutorial it may be possible, depending on the course, to attend the same tutorial on a different date and, possibly, at a different venue. Should a student wish to attend a missed tutorial they must pay a repeat tutorial fee. We guarantee to provide all tutorials as advertised in literature specific to each course. Where advance notification is given prior to a course starting date, it may be possible, subject to availability, for a student to attend on a different date and at a different venue without incurring any additional charge. This is not possible without approval prior to the course start date except where the Educational Committee of the National Training Centre have offered approval in response to a written student request where genuine compassionate or medical reasons have been offered. Where an individual’s ability to attend has been influenced by a medical reason or serious personal situation, an opportunity to repeat may be offered and the fee payable waived. Medical reasons for non-attendance must be confirmed by means of a medical certificate and any social reason for missing a weekend e.g. wedding, holiday etc. will not be considered valid justification for waiving the repeat fee unless notification was given at the time of enrollment.
Students are eligible to sit final examinations irrespective of the number of tutorials attended, although the ability to pass final examinations, particularly those of a practical nature, diminishes in proportion to the number of missed tutorials.
On courses which require it, students must complete their Learner Workbook and submit it on the specified days. Failure to submit any of the required tasks precludes the student from graduation. Any student who has a learning difficulty should bring this fact to the attention of our administration staff in advance of securing a place on their chosen course of studies. If you prefer you can ask to speak to a senior tutor in confidence and privacy before paying any fees. NTC will always support students with learning difficulties as best we can within our limitations.
The National Training Centre has set rules and regulations regarding professional attendance, time-keeping, personal appearance, conduct, etc. You agree to abide by such conditions, our Code of Ethics and National Standards and Guidelines.
All applicants for courses have a responsibility to ensure that they are not suffering from any illness or injury which may prevent their complete participation on the course. Applicants must also ensure that they do not suffer from any communicable disease and furthermore, should they contract such a disease during the term where they are participating on the course, that they will not attend for the duration of the period during which they could infect fellow students.
Before paying any deposit or course fees you must ensure that you have read all the information available regarding each course, including all published data on the National Training Centre website at www.ntc.ie and any downloadable literature which may be available for individual courses. If you would prefer a printed copy of the course literature please contact our office of administration and we will arrange a copy for you. Having read all available information please ask any additional questions you may have by telephone or at any open days or interviews. We want you to make the right choice.
The eligibility requirements for courses vary. Please check that you meet the eligibility requirements outlined for each course before enrolling.
It is important for potential students to understand that places on all courses are available on a first come first served basis. If you feel quite certain that this is the course for you we would advise that you pay a deposit as soon as possible in order to avoid potential disappointment.
Students who fail to complete any course will receive no refund of course fees paid and course fees which are owing will still have to be paid. For courses which allow booking through the payment of a deposit, any deposits paid are non-refundable in all circumstances and any balance of course fees which have been paid, either separately or as part of a single payment which includes the deposit and / or balance payment, may only be refunded in line with the advertised refund policy. Where written notice of non-participation is received, fees will be refunded on the following scale:
Six weeks before the course start date - 80% refund.
Five weeks before the course start date - 70% refund.
Four weeks before the course start date - 60% refund.
Less than four weeks before the course start date - 0% refund.
Advanced certification programmes which do not have an option for payment of deposit and balance, are not eligible for the refund policy and all fees paid will be forfeited in the event of a student cancellation or non-attendance.
Refunds will not be considered in any circumstances once a course has started. All course fees must be paid once the course has started. If you must drop out of a course due to illness (or other reason), remaining course fees must be paid in full. Students wishing to sit final examination for the National Qualification in Exercise, Health Studies and Personal Training must pay examination fees at approximately week 12 of the programme. The cost for assessment for the National Qualification in Exercise, Health Studies and Personal Training Upgrade Course must be paid when registering for assessment. The cost of examination and assessment for all other programmes is included in the course fee.
Places on programmes of education are non-transferrable in all instances.
Should there be a genuine medical or compassionate reason why a student is unable to commence a course where fees have already been paid, they may apply to the Educational Committee of the National Training Centre to defer their participation to a later date. All submissions to the Educational Committee of the National Training Centre must be made in writing and sent by post to: Educational Committee, NTC, 16a Saint Joseph's Parade, Dorset Street, Dublin 7 - or by email to: email@example.com The decision of the Educational Committee in all such matters is final. The Educational Committee of the National Training Centre meet on the last Friday of each month and when the last Friday of a month falls on a public holiday correspondence will not be dealt with until the following month.
For courses which have provision for the payment of fees by installment students must complete and return a direct debit mandate form at the time of enrollment. Non-payment of fees due by installment may result in a student being refused permission to continue with their participation on the course, to sit examinations, to receive examination results and awarding of certificates. If students face any unforeseen circumstances which have a negative impact on their ability to pay installments due, they should contact the NTC office of administration as soon as possible.
Course start dates may be subject to change. If a course start date changes you will be offered the opportunity to transfer your enrollment to the new date or to receive a full refund of any fees paid. Should a course be cancelled or postponed the National Training Centre will not be held responsible for any additional costs incurred by the student, including, but not limited to, transport or accommodation. Once a course commences, although extremely unlikely, class dates and times may be subject to change. Tutors for individual classes on courses, venues for courses and individual classes, and course fees may be subject to change. Fees for multi-year programmes may be subject to change from year to year. Any and all special offers and/or promotions offered in relation to enrollment for any course are always subject to availability. Although the National Training Centre will always endeavour to meet all demands in relation to such offers, should there be no availability for any offer an alternative or cash amount will not be offered.
Use of all study facilities is at the discretion of staff and tutors of the NTC and its agents.
Certificates and other qualifications will only be awarded once a student has successfully completed all assessments associated with their course and once all fees have been paid and any evidence required for proof of eligibility has been submitted.
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