Terms & Conditions
NTC courses involve attendance at various times and on various dates for varying durations depending on the course option chosen.
It is the students responsibility to attend every tutorial. If a student misses any tutorial it may be possible depending on the course, to attend the same tutorial on a different date and, possibly, at a different venue. Should a student wish to attend a missed tutorial they must pay a repeat tutorial fee of €120 per day / evening or €300 per weekend. We guarantee to provide all tutorials as advertised in literature specific to each course. Where advance notice is given prior to a course starting date it may be possible, subject to availability, to allow a student to attend on a different date and at a different venue without incurring any additional charge. This is not possible without NTC approval prior to the course start date except where the Educational Committee of the National Training Centre have offered approval in response to a written student request where genuine compassionate or medical reasons have been offered. Where an individual’s ability to attend has been influenced by a medical reason or serious personal situation, an opportunity to repeat may be offered and the fee payable waived. Medical reasons for non-attendance must be confirmed by means of a medical certificate and any social reason for missing a weekend e.g. wedding, holiday etc. will not be considered valid justification for waiving the repeat fee unless notification was given at the time of enrollment.
Students are eligible to sit final examinations irrespective of the number of tutorials attended although the ability to pass final examinations, particularly those of a practical nature, diminishes in proportion to the number of missed tutorials.
On courses which require it, students must complete their Learner Wokbook and submit it on the specified days. Failure to submit any of the required tasks precludes the student from graduation.
The National Training Centre has set rules and regulations regarding professional attendance, time-keeping, personal appearance, conduct, etc. You agree to abide by such conditions, our Code of Ethics and National Standards and Guidelines.
All applicants for National Training Centre courses have a responsibility to ensure that they are not suffering from any illness or injury which may prevent their complete participation on the course. Applicants must also ensure that they do not suffer from any communicable disease and furthermore, should they contract such a disease during the term where they are participating on the course that they will not attend for the duration of the period during which they could infect fellow students.
Before paying any deposit or course fees you should ask all the questions you feel are appropriate. Please ask any questions you may have by telephone or at any open days or interview. At the NTC, we want you to make the right choice.
The eligibility requirements for courses vary. Please check that you meet the eligibility requirements outlined for each course before enrolling.
It is important for potential students to understand that places on all courses are available on a first come first served basis. If you feel quite certain that this is the course for you we would advise that you pay a deposit as soon as possible in order to avoid potential disappointment.
Students who fail to complete any course will receive no refund of course fees paid and course fees which are owing will still have to be paid. Deposits are non-refundable in all circumstances and the balance of course fees may only be refunded in line with advertised refund policy. Where written notice of non-participation is received, fees will be refunded on the following scale:
- Six weeks notice prior to course start date - 80% refund.
- Five weeks notice prior to course start date - 70% refund.
- Four weeks notice prior to course start date - 60% refund.
- Less than four weeks notice prior to course start date - 0% refund.
Refunds will not be considered in any circumstances once a course has started. All course fees must be paid once the course has started. If you must drop out of a course due to illness (or other reason), remaining course fees must be paid in full.
Places enrolled on National Training Centre programmes of education are non-transferrable in all instances.
Should there be a genuine medical or compassionate reason why a student is unable to commence a course where fees have already been paid, they may apply to the Educational Committee of the National Training Centre to defer their participation to a later date. All submissions to the Educational Committee of the National Training Centre must be made in writing and sent by post to: Educational Committee, NTC, 16a Saint Joseph's Parade, Dorset Street, Dublin 7 - or by email to: edcom@ntc.ie The decision of the Educational Committee in all such matters is final. The Educational Committee of the National Training Centre meet on the last Friday of each month and when the last Friday of a month falls on a public holiday correspondence will not be dealt with until the following month.
For courses which have provision for the payment of fees by installment students must complete and return a direct debit mandate form at the time of enrollment. Non-payment of fees due by installment may result in a student being refused permission to continue with their participation on the course, to sit examinations, to receive examination results and awarding of certificates. If students face any unforeseen circumstances which have a negative impact on their ability to pay installments due, they should contact the NTC office of administration as soon as possible. Students who have paid a deposit will automatically have their place on their National Training Centre course guaranteed.
There are limited transfer for some courses and some locations. Transfer is subject to availability and must be requested, in writing, to the Educational Committee of the National Training Centre.
Course start dates may be subject to change. If a course start date changes you will be offered the opportunity to transfer your enrollment to the new date or to receive a full refund of any fees paid. Should a course be cancelled or postponed the National Training Centre will not be held responsible for any additional costs incurred by the student, including, but not limited to, transport or accommodation. Once a course commences, although extremely unlikely, class dates and times may be subject to change. Tutors for individual classes on courses may be subject to change. Any and all special offers and/or promotions offered in relation to enrollment for any course are always subject to availability. Although the National Training Centre will always endeavour to meet all demands in relation to such offers, should there be no availability for any offer an alternative or cash amount will not be offered.
Use of all study facilities is at the discretion of staff and tutors of the NTC and its agents.
Certificates and other qualifications will only be awarded once a student has successfully completed all assessemnts associated with their course and once all fees have been paid and any evidence required for proof of eligibility has been submitted.
The National Training Centre takes your privacy seriously. Please read the following to learn more about our privacy policy.
What This Privacy Policy Covers
This policy covers how The National Training Centre treats personal information that The National Training Centre receives as a result of your visit to our website. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
This policy does not apply to the practices of companies that The National Training Centre does not own or control, or to people that The National Training Centre does not employ or manage.
Information Collection and Use - General
The National Training Centre collects personal information when you request further information from The National Training Centre.
When you request information we ask for information such as your name, email address, postal address, etc. Once you request contact by post, email or telephone from The National Training Centre, you are no longer anonymous to us.
The National Training Centre collects information about your transactions with us.
The National Training Centre automatically receives and records information on our server logs from your browser, including your IP address and the page you request.
The National Training Centre uses information for the following general purposes: to update the content you see, fulfill your requests for products and services, improve our services, contact you, conduct research.
Information Sharing and Disclosure
The National Training Centre does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
We provide the information to trusted partners who work on behalf of or with The National Training Centre under confidentiality agreements. These companies may use your personal information to help The National Training Centre communicate with you about offers from The National Training Centre and our marketing partners. However, these companies do not have any independent right to share this information.
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of The National Training Centre's terms of use, or as otherwise required by law.
We transfer information about you if The National Training Centre is acquired by or merged with another company. In this event, The National Training Centre will notify you before information about you is transferred and becomes subject to a different privacy policy.
Cookies
The National Training Centre does not place any cookies on your computer.
General
We reserve the right to send you certain communications relating to the The National Training Centre service, such as service announcements, administrative messages and The National Training Centre Newsletter, that are considered part of your National Training Centre account. You can opt out of receiving such communication at any time.
Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
We have physical, electronic, and procedural safeguards that protect personal information about you.
Changes to this Privacy Policy
The National Training Centre may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your National Training Centre account or by placing a prominent notice on our site.
Privacy Policy Effective Date:
April 21st 2009